Are these products on stock?
No, we make everything made to order.
What is the delivery date when we order?
This platform is made for requesting a quote and this is not an order yet. The average lead time is about 6 weeks, but this depends on the product, quantity and design. Your contact person will inform you about the exact delivery date.
Am I placing an order on this platform?
No, we will send you an official quote for approval. Only after approving this quote, the order is confirmed.
Can I request a product that’s not on the platform?
Certainly, using the contact page you can get in touch with us and we can help you design and create a totally new item.
How much is the shipping cost?
The final shipping cost will be calculated based on the # of boxes and location. This will be on the offer you receive.
Can I change the design of a product?
This is possible, please use the contact form on the webshop to discuss this with your account manager. A change in design can impact the price.
Can I order a smaller quantity?
For smaller quantities, please contact sales. Sometimes this is a possibility, but not standard. Because we make everything custom for you, there are certain minimum order quantities.
How do I enter the sizes?
Size breakdown will be discussed after the offer. This way you already know the total budget before putting in the effort of collecting all sizes. We can also assist with standard size breaks.